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Wed, Sep 10, 14:27:22 GMT + 8
HomeHelp and Support CenterReturn Policy

Return Policy   

If there is something wrong with the product we delivered, we will accept the replacement or return of the product only when all of the below conditions are fulfilled:

There are any problems with the product we delivered, such as a deficiency in quantity, delivery of wrong items, and apparent external defects (breakage and rust, etc.), and we acknowledge such problems.

We are informed of the defect described in above within 60 days after delivery of the product.  The product is unused and only in the original unpacked packaging.

* Acceptance of the return or replacement of the product is at our discretion.   

NON-CANCEL ABLE/NON-RETURNABLE PRODUCTS

From time to time, icweb will notify Customer of a product that is "NC/NR", (Non-Cancelable/Non-Returnable) upon determining that an order requires such conditions of sale. Customer understands

that "NC/NR" products are obtained by icweb from the manufacturer specifically for the Customer. Irrespective of circumstances, the Customer agrees that "NC/NR" products may not be cancelled,

returned or rescheduled by the Customer without the agreement of both icweb's supplier and the written consent of icweb Electronics. Any QML product purchased from icweb is Non-

Cancelable/Non-Returnable. Products labeled as moisture sensitive or Electro-Static Sensitive (ESD) are NC/NR if the packaging has been opened. All products purchased by Customers classified by

icweb as Electronic Component Distributors or Brokers shall be deemed Non-Cancellable/Non-Returnable.

PRODUCT RETURN

Customer may return or replace Products to icweb only with a return material authorization ("RMA") number issued by icweb.

An RMA shall be issued by icweb subject to the following:

a:Products are deemed accepted by Customer unless Customer notify icweb of shortages, damage, or defects in writing within 7 days after receipt of the shipment.

b:All return items must be in the original packaging, unused, untested, un-programmed, and in resalable condition.

c:icweb’s assessment of returned Products confirms eligibility for return under this section.

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